My Experience

Dynamic People, Program, and Operations Leader with 15+ years’ success facilitating improvement, innovation, and events across multi-functional teams that complete ambitious projects and achieve challenging targets. Collaborative people leader, adept at supporting diverse and inclusive teams to define project scope, secure resources, and plan strategically to accelerate business growth and build culture. Demonstrated ability to interpret data, make rewarding recommendations, and implement efficiency-enhancing programs. Forward-thinker with strong technical knowledge. Confident communicator capable of influencing and impacting stakeholders at all levels, from customers to C-suite executives.

Functional Work

Job Titles & Summaries

Secure Diversity (Non-Profit Startup, Remote)

• Executive Director, 10/22 - Present

• Director, Communication, Operations, & Community, 05/2021 – 10/22

• Program Director, Day of Shecurity (Part-Time, Contract), 01/2021 - Present

  • Serve as a thought partner & Chief of Staff to the Founder of Secure Diversity (SD) to operationalize the mission, vision, and strategy. Lead strategic planning for SD & Day of Shecurity (DOS). Identify opportunities to improve operational systems, processes, and policies. Review, update, and monitor adherence to industry policies and applicable legal requirements. Strengthen and manage all internal and external communications and cultivate rewarding relations with key stakeholders and sponsors. Create and lead fundraising efforts, define and design user personas, and determine competitive positioning. Build out and manage volunteer teams and run all programs and conferences.

Company Confidential (Bootstrapped Startup, Remote)

• Security Program Manager (Contract, Part-Time), 01/2022 – 04/2022

  • Participate on a team improving bug bounty tracking and communications on the HackerOne platform. Created documents to streamline the bug bounty process and clarify SLAs.

Greystar (Large Matrixed Corporation, On-Site)

• Operations & People Manager, 09/2020 – 04/2021

  • Grew and supervised a team while overseeing operations of offices and properties. Monitored operating expenses, coordinated maintenance work, contributed to marketing, and prepared performance reports. Implemented staffing standards, coached staff, and delegated workloads to address inefficiencies in compliance with California and Berkeley labor laws. Forged strong relationships with vendors to drive operational success.

Opendoor (Series E Startup, Hybrid)

• Program Manager, Learning & Development for Engineering, Product, & Design (EPD), 06/2019 – 05/2020

  • Served as inaugural L&D partner to engineering, product, and design teams made up of 400 members distributed across three US locations. Designed, built, and launched an L&D program, including a content framework, and iterated upon expanded onboarding for engineering new hires. Partnered with executive and senior leadership to determine knowledge needs and training gaps.

San Francisco State University (Large Public Matrixed Company)

• Director, Policy & Compliance (Contract), 07/2018 – 06/2019

  • Oversaw policy and compliance cases and recommended consequences of accused parties. Investigated and addressed questions and concerns, and facilitated conduct-related problem-solving in partnership with divisional VP & AVPs. Consulted legal as appropriate. Provided feedback, reviewed policies, and communicated decision outcomes for a population of 30,000+ people. Implemented operational excellence by implementing improved database management and user training.

Rensselaer Polytechnic Institute

• Director, Company & Community Engagement, 01/2017 - 06/2018

  • Sourced, recruited, and managed 50 part-time project, operations, and customer service employees in various roles. Drove multiple projects and led a large-scale $200K program. Partnered in cross-functional programs for process improvement, efficiency improvements, systems integration, and data quality enhancement through research and onboarding of two software systems.

West Contra Costa Unified School District

• K-12 Substitute Teacher (& Full-Time Student), 08/2015 - 12/2016

  • Developed and facilitated lesson plans for classes of 25-40 high school students in basic English courses. Assisted Hercules High School in the preparation for WASC (Western Association of Schools & Colleges) re-accreditation through data analysis and writing portions of the report. Built rapport and trust with students, teachers, and administration in an urban Title I, underfunded, and struggling high school.

Golden Gate University (Small Private Matrixed Company, Hybrid)

• Director, Leadership Development, Events, and Veterans’ Services, 09/13 - 01/15

  • Served as the first in the role, built a new department, and expanded upon existing programs. Oversaw a $100K budget, rebuilt and scaled programs for a global population of 5000 customers, and led a 6-member division during the manager’s 3-month leave.

UC Berkeley, CSU Chico, & UMass Amherst (Large Public Matrixed Companies, On-Site)

• Program, Project, & People Manager, 09/06 - 08/13

  • Managed multi-level teams of up to 50 unionized and at-will event planners and program coordinators to plan events of 5 - 40,000 people. Built collaborative team cultures where people participated, supported each other, and provided feedback. Oversaw a range of budgets, including delegation of funds and providing reports of all expenditures from all levels. Led group learning, coaching, and counseling for ICs and managers as a direct and indirect supervisor and mid-level manager. Served as a risk manager for facilities and events, created plans of action, and served in an on-call crisis response rotation. Managed physical spaces in collaboration with event planners, proactively identifying and managing program risks and issues to ensure that they are avoided, mitigated, transferred, and accepted while being transparent with stakeholders.

Work Samples

SEcure Diversity

As the Executive Director for Secure Diversity, I manage all aspects of the organization. The website was built from scratch by me, and the majority of the content shared is written or influenced by me.

Day of Shecurity

Program Guide. Schedule, talk tracks, call for proposals, and speaker selection are all managed by me. I created the guide in Canva and published it on Flipping Book. This process of being the sole planner and operator of DOS continues today. Visit the website for more information.

Animated Videos

Creativity is crucial for any facilitator. Check out this page for a few videos I created when I managed this website.

Workshops & Slide Decks

Here is an example of a facilitation I did for an external group shortly after COVID-19 resulted in numerous company layoffs and sent many of us to remote work environments.